Exchanges & Returns
FREQUENTLY ASKED QUESTIONS
HOW MUCH TIME DO I HAVE TO MAKE A RETURN OR EXCHANGE?
You have 30 days from the date you received your order to request a return or exchange.
ARE SIZE EXCHANGES FREE?
Yes, we offer the option to exchange for another item or size free of charge.
WHAT IS YOUR RETURN POLICY?
If you are not completely satisfied with your purchase, you can request a return within 30 days of receiving your order. For the return to be valid, the product must meet the following conditions:
- Be in perfect condition, unused, and in its original packaging.
- Include tags, accessories, and any other elements with which it was shipped.
- Does not apply to personalized products, for obvious reasons.
If the product has a manufacturing defect, we offer a solution at no additional cost.
WHAT PRODUCTS CAN'T I EXCHANGE?
We do not accept exchanges on personalized products or those that have been used or damaged after purchase.